Our Services
Three ways we can sit alongside you.
Whether you are sorting a lifetime of household documents, capturing personal memories, or helping an organisation preserve its records — we have a service designed for your situation.
Back to HomeOur Methodology
Thoughtful process, unhurried delivery
Every Trustglen service follows the same foundational approach: we listen first, then work alongside you. We do not arrive with a predetermined outcome in mind. Instead, we take time to understand your starting point — what you have, what concerns you, and what you hope to feel when the session is over.
Our guides are trained to create a space that feels calm and safe, particularly for clients working through emotionally significant material. We use plain language throughout and check regularly that you feel comfortable with the pace and direction.
All services are educational and organisational in nature. We do not draft documents, offer legal interpretations, or undertake any regulated activity. If a need arises that falls outside our scope, we will always say so clearly and, where possible, suggest a more appropriate resource.
Listen
We begin every engagement by understanding your specific situation, priorities, and concerns.
Shape Together
We co-design the session or report around what you actually need — not a generic template.
Deliver and Review
We close every engagement with a review and a written summary so you leave with something clear and lasting.
Service 01
Reflective Organisation Session
฿3,700 per session · Individuals & Families
A supportive, unhurried session helping a family organise important documents into a clear, calm system while planning ahead. We work through your household records together — identification papers, insurance documents, property records, financial statements — and build a labelled folder structure that makes sense for your situation. Includes a folder kit and a comprehensive checklist for ongoing maintenance.
This service is purely organisational. We do not advise on the content of any document, and we do not draft or witness anything. You remain in full control of everything throughout.
What is included
- Pre-session consultation (phone or in-person)
- Full organisation session (2–3 hours, your home or our office)
- Folder kit and document checklist
- Plain-language written summary of what was organised
- Home visits available across Hat Yai at no extra charge
How it works
Enquire — contact us and we will arrange a brief call to understand your situation.
Book & confirm — choose a date and time; a 50% deposit confirms the booking.
Session — your guide arrives, and you work through your documents together at a comfortable pace.
Summary — we send a written summary within two business days of your session.
Service 02
Values & Memory Workshop
฿9,500 per workshop · Individuals & Small Groups
A gentle educational workshop on recording personal values, wishes, and family memories in a keepsake journal. This session is for people who want to leave something meaningful behind — not just sorted paperwork, but a personal record of who they are, what they value, and what they hope for the people they love.
Participants receive guided prompts and a professionally designed template journal. The completed journal belongs entirely to the participant — Trustglen keeps no copy and the content has no legal effect. This is preservation and education only.
What is included
- Half-day workshop (typically 9:00am – 12:30pm)
- Guided prompts for values, wishes, and memories
- Keepsake journal template (to keep and complete at home)
- Private or small-group setting (up to 4 family members)
- Light refreshments provided
How it works
Enquire — tell us whether you prefer an individual or family session.
Book — select a morning date; 50% deposit secures the booking.
Workshop — attend at our Hat Yai space and work through the guided prompts with your facilitator.
Continue at home — take your journal home and complete it at your own pace.
Service 03
Community Stewardship Advisory
฿30,500 per engagement · B2B, Community & Heritage Organisations
A B2B advisory helping community and heritage organisations strengthen their record-keeping and preservation processes. We visit your site, review current practices, speak with staff or volunteers, and produce a clear, practical recommendations report. Suited to cultural foundations, local historical societies, community centres, and similar bodies.
This is an operational advisory engagement, not a legal audit or compliance review. We focus on practical improvements to how records are stored, catalogued, and handed over between team members.
What is included
- Initial discovery call and organisational overview
- On-site process review (half-day visit)
- Staff or volunteer interviews (where appropriate)
- Written recommendations report delivered within 10 business days
- Follow-up call to discuss recommendations
How it works
Initial enquiry — tell us about your organisation and its current records situation.
Discovery call — brief phone or video call to assess fit and scope.
Site visit — our archivist visits your premises and reviews current practices.
Report delivery — written recommendations report, followed by a call to discuss.
Which Service Is Right For You?
Compare our services
| Feature | Organisation Session | Memory Workshop | Stewardship Advisory |
|---|---|---|---|
| Best for | Individuals & families | Individuals & small groups | Organisations (B2B) |
| Price (THB) | ฿3,700 | ฿9,500 | ฿30,500 |
| Document sorting & folder system | |||
| Personal values & memory recording | |||
| Keepsake journal template | |||
| Written recommendations report | |||
| Home or on-site visit | |||
| Group participation welcome |
Indicates a brief written summary is provided (not a full recommendations report).
Standards Across All Services
How every engagement is conducted
Privacy & Confidentiality
Nothing you share leaves the session. We hold all information in strict confidence in line with Thailand's PDPA 2019.
Education-Only Scope
Every service sits firmly within an educational and organisational remit. We do not provide legal, financial, or clinical advice of any kind.
Plain Language Throughout
We do not use jargon. Every explanation, checklist, and report is written in clear, accessible English.
Flexible Timing
Sessions are never rushed. If more time is needed, we accommodate it. Rescheduling is always available without penalty.
Post-Session Documentation
Every session closes with written output — a summary, a report, or a completed template — so you always have something tangible to refer to.
Honest Feedback Culture
We ask for feedback after every engagement and take it seriously. If something did not work for you, we want to know — and to improve.
Transparent Pricing
Clear costs, no surprises
All prices are in Thai Baht and include everything described in each service. A 50% deposit is required at booking; the balance is due on the day.
For Families
Reflective Organisation Session
฿3,700
per session · all materials included
- Folder kit & checklist
- 2–3 hour in-person session
- Written summary included
- Home visits in Hat Yai area
For Individuals & Families
Values & Memory Workshop
฿9,500
per workshop · journal template included
- Half-day workshop (approx. 3.5 hrs)
- Guided prompts & keepsake journal
- Up to 4 family members
- Light refreshments provided
For Organisations
Community Stewardship Advisory
฿30,500
per engagement · report & follow-up included
- Discovery call & site visit
- Full process review
- Written recommendations report
- Follow-up call included
Not sure which service fits?
Simply get in touch and describe your situation. We will suggest the most appropriate option — and if Trustglen is not the right fit, we will say so honestly.
Get in Touch